How do I troubleshoot suspected DNS (Domain Name Server) issues?
When webpages resolve slowly or not at all it could be a possible DNS (Domain Name Server) issue. You can test for proper DNS function by using a simple command prompt test. Additionally, these same procedures could be executed from the address field of most browsers. However, if the browser itself is the cause of the problem you may get results that are inconsistent or wrong. It is also recommended (but not necessary) that you start your computer in safe mode with networking, if possible. Step 1 Open a DOS prompt screen by clicking on Start>Programs>MSDOS-PROMPT. You can also use the Run command by clicking on Start>Run then type in command for Windows 95/98/ME or cmd for Windows 2000/XP. Step 2 At the DOS Prompt type in ping 64.233.161.104 and hit Enter. Make sure you receive replies from the IP.