How do I Troubleshoot Power Issues with the Polycom Soundstation 2W?
Console (Main Unit): Verify that the unit’s battery is charged. Check with the manual for the amount of charge time required for typical talk time and standby time. Try plugging in the charger to the phone and powering the unit on. If the console still is not powering on, follow the Base Station troubleshooting steps (below) with the power plug connected to the console. Base Station: “No Signal” on the Console can be an indication of a power problem with the Base.