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How do I troubleshoot a single user unable to sign into OCS?

April 26, 2017OCS troubleshoot user

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How do I troubleshoot a single user unable to sign into OCS?

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Go into AD and disable the user for SIP. Allow AD replication to complete. On every pool in your forest run the following command on the SQL database: OSQL -S (local)\rtc -d rtc -E -Q “exec RtcDeleteResource N’ user @ domain ‘” Reenable the user for SIP. Allow AD replication to complete.