How do I trouble shoot problems with my email alias or problems with not receiving outside mail?
At the time of creation, all new GroupWise accounts are given a unique mail id which is added to the Email relay, i.e. userid@jhmi.edu or userid@jhu.edu. This entry enables you to receive external mail. If you experience any problems with your alias addressing, it is recommended that you verify if your alias has been set up correctly. You can do this by logging into the JHED directory, see http://jhed.jhmi.edu. Once you have logged in, see MY APPS, alias tool, and follow the prompt to the alias page. All mail routing configuration changes can be easily modified at this page. If you are not familiar with configuration changes, please contact your LAN or GroupWise Administrator. Email inquires can be sent to LAN Services Accounts at accounts@jhmi.edu.
