How do I trouble-shoot a v10 or earlier player install error?
The installer for WMP7 and newer all log to %windir%\wmsetup.log . In that file, any actual install errors should be preceded by “ERROR: “. So you should look for “ERROR: ” in the file. This should contain additional information of interest. What are these lines? With the WMP10 installer, at this time I am aware of three potential classes of errors. * A failure installing just the playlist files. In this case, you should be able to run “wmplayer.exe” fine and everything should be okay, except that your Auto Playlists and Sync Playlists will not be present. To fix this, you will need to correct the security permissions for %ALLUSERSPROFILE%\Documents\My Music . Presumably somewhere along the way those got reset or NULLed. * A failure registering the DRM dlls. Again, wmplayer.exe should be functional if you run it directly. In this case, DRM won’t work for you, which should be related to permissions in your HKEY_CLASSES_ROOT registry. * A general failure installing the INF.
The installer for WMP7 and newer all log to %windir%\wmsetup.log . In that file, any actual install errors should be preceded by “ERROR: “. So you should look for “ERROR: ” in the file. This should contain additional information of interest. What are these lines? With the WMP10 installer, at this time I am aware of three potential classes of errors. * A failure installing just the playlist files. In this case, you should be able to run “wmplayer.exe” fine and everything should be okay, except that your Auto Playlists and Sync Playlists will not be present. To fix this, you will need to correct the security permissions for %ALLUSERSPROFILE%\Documents\My Music . Presumably somewhere along the way those got reset or NULLed. * A failure registering the DRM dlls. Again, wmplayer.exe should be functional if you run it directly. In this case, DRM won’t work for you, which should be related to permissions in your HKEY_CLASSES_ROOT registry. * A general failure installing the INF. While WMP7-9
