How do I transfer my existing number to VoiceCool?
To transfer your existing phone number to VoiceCool, you need to authorize VoiceCool to act on your behalf to obtain your number from your existing phone company. The VoiceCool online signup form has a Keep my existing number option. If you select this option, you need to provide information about your current phone service provider, your account number with them and agree to authorize VoiceCool to obtain equipment records from your current phone company for purposes of migration to VoiceCool. If you decide to transfer your number to VoiceCool, there are a few important things you need to be aware of: You SHOULD NOT contact your phone company to cancel your phone service. To transfer your current telephone number, it must be active on your account with your existing phone company. Once your number is transferred to VoiceCool, your phone line and all services associated with it will be disconnected. The transfer process may take up to 2-6 weeks. You will receive your VoIP Phone Adapter
