How do I tell the difference between a genuine and fraudulent email?
As providers of online banking services, reputable banks frequently communicate with clients via e-mail. The majority of these communications are to provide customers with information and updates about their services. A genuine financial institution will never ask for personal or sensitive information such as passwords by e-mail. You can tell that you are dealing with your financial institution because: • Banks will never send you an e-mail asking for your passwords, Credit Card numbers or other sensitive information. • If financial institutions request information from you, they will always direct you back to their website using links. These are for your convenience – you can also reach your bank’s site by typing the URL yourself. • If you are required to enter personal information to perform a transaction, it is always done on a site secured with SSL technology – you can tell because there will be a padlock icon at the bottom of your screen. Most importantly, if you click on the padl
