How do I switch to Zhonka DSL from MSN?
Switching from most other Qwest DSL ISPs to Zhonka is rather efficient, however when switching from MSN, the situation becomes somewhat more difficult and service outage time can be up to 10 days though often times shorter. While we don’t have first-hand experience switching, based on information from customers who have switched, this delay is not due to a technical issue but rather seems result of a “paper shuffle” between Qwest and MSN. If you like, we can setup a dial-up account during the DSL switch outage period – just put a note in the sign-up form and we’ll activate your account. please follow these steps: Step One: Fill out the Zhonka signup form – this way be can ready at our end when the circuit switches. Step Two: Call MSN to cancel your current service account and return modem as needed. Step Three: Let Zhonka know when Qwest informs you that your DSL is disconnected and we will re-order your new DSL circuit (usually 7-10 days).
