How do I switch from Tele Aid to Mercedes-Benz mbrace service?
Because Tele Aid and Mercedes-Benz mbrace employ the same in-vehicle hardware, you would simply cancel your Tele Aid service (for details, see the Tele Aid FAQs) and then subscribe to mbrace by calling the Mercedes-Benz mbrace Response Center toll free at 1-866-990-9007. Please note, however, that customers who purchased or leased their vehicles between November 15, 2008, and November 15, 2009, are ineligible to convert to mbrace at this time.