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How do I submit medical records if we want a claim re-opened after it denied for NO MEDICAL RECORDS RECEIVED (This would appear as a 56900 denial code)?

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How do I submit medical records if we want a claim re-opened after it denied for NO MEDICAL RECORDS RECEIVED (This would appear as a 56900 denial code)?

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Requests for reopening of claims should be submitted to the Medical Review department with a cover letter indicating it is a reopen.

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