How do I stop a Basic Payroll Payment after the Account Debit Date cutoff?
You may initiate a Payment Reversal Request after the 6:30 p.m. ET cutoff time on the Account Debit Date or up to five Bank Business Days after the Employee Pay Date by contacting Chase Customer Service at 1-877-CHASEPC (1-877-242-7372). Do not use MessageCenter for reversals. Initiation of a reversal is not a guarantee that the funds will be returned. Fees apply for each Payment Reversal Request initiated.