How do I start the process of transferring a telephone number to Digital Voice?
First, you need to verify that you can transfer your number by calling customer support at (800) 922-0204. If your number qualifies for transfer, and you have already connected your Verizon Hub, the representative will place an order to transfer your number. The transfer process may take up to 14 business days to complete. When porting your number, you will be asked to provide the following information: • Confirmation that you are the authorized contact on the account with your old service provider. • The name of your old service provider. • The account number of your old service as it appears on your bill. • Your name and address as they appear on your bill. • The current, active phone number that you wish to keep when you port. • A telephone number where you can be reached during the porting process. • Your Social Security number or other information that will be used to accurately identify you to your old service provider. Note: Providing incorrect information will delay the porting
