How do I ship my drumKAT in for repair?
If you ever have to ship the drumKAT 3.5 back in for a repair or an update, use care and good judgment. It is best to save the original packing material to make shipping easy and safe. If you do not have the original packing material, box the drumKAT 3.5 in tight with packing noodles, paper, etc. so that it is not flopping around in the box during shipping. Shipping expenses and proper packing of instruments shipped to KAT are the responsibility of the consumer.