How do I send a file that is in a format that is currently being excluded by our E-mail Security Gateway?
If you need to send a file in a format that is currently being excluded by the Gateway (for example, an executable – .exe, an Active Server page – .asp, or a Visual Basic file – .vbs) you should zip the file before attaching it to your message. Do not change the extension to an accepted format (like .txt) as that will often result in a garbled file. For instructions on how to zip a file, see Using WinZip to Compress a File. If you need help with this option, please call the Help Desk at 825-1112.
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