How do I return or exchange my bag? What are TuffBaggs return and refund policies?
All of our retail products, including clearance items, are returnable as long as the bag is unused, the tag is still intact, and you’ve received an RMA number from us. You have 3 weeks (15 business days) to do this. Our return policy is simple, straight forward, and hassel free. Our customized bags are returnable. Please see our separate link: Sales/Returns/Warranty/Privacy Policies.