How do I return an item I received from RugsToMyDoor?
Simply call us toll free at 888.541.3830 or email us at customercare@rugstomydoor.com. Either way, we are happy to assist you. It is important that you contact us prior to sending an item back. We will give you a number unique to your order, and the particular warehouse address the item should be sent to. If you fail to request this information from us, we may not know who sent back the item, so be sure you contact us first.