How do I return an electronic product (software, eBook, etc.) for a refund?
Before returning an electronic product, please contact our Technical Support Department. We’ve learned that most people simply need some initial help to get started with our products, so please do call and one of our agents will guide you step by step. If your purchase is still covered by our guarantee and you’re dissatisfied for ANY reason, we’ll refund the purchase price — it’s that simple.