How do I retrieve my files from MyFamilyDocuments Account when I need them?
You may retrieve your documents from MyFamilyDocuments 24/7/365 from any computer with Internet access or smartphone. Simply find the file in your account and open it. If you are unable to access the documents through the Internet, you can call our toll-free emergency hotline at any time and, upon verification of your identification, one of our customer service representatives can arrange for delivery of documents to you anywhere in the world.