How Do I Restart My Creative ZEN MP3 Player?
Creative ZEN MP3 players occasionally malfunction, which prevents the users from listening to their music. The malfunction is often caused by an error in the device’s software. To clear the error from the software, you need to restart your Creative ZEN MP3 player. Some errors freeze the device, which renders the buttons inoperable. In those instances you need to reset the device to restart it. Press and hold the power switch on the right side of the MP3 player down until the “Shutting Down” message appears on the screen. It takes a few seconds for the player to properly shut down. Insert the end of a paper clip into the “Reset” hole on the bottom of the Creative ZEN MP3 player if you are unable to shut it down as described in step one. The reset procedure will force the device to shut down and will not erase any of your data. Turn the player on again by pressing the power switch down until the display lights up. The booting procedure on Creative ZEN MP3 players takes several seconds be