How do I resolve the issue of speed dials missing from the Attendant Console interface followed by the ACLdapConnectionException error message in AutoGenerated.txt?
A. Complete these steps in order to resolve the issue of speed dials missing from the Attendant Console interface: • Close the Attendant Console application window and delete these files: • On the server—C:\Program Files\Cisco\CallManagerAttendant\UserList\AutoGenerated.txt • On the Attendant Console client PC—C:\Program Files\Cisco\Call Manager Attendant Console\userlists • Restart the Cisco Telephony Call Dispatcher (TCD) on the CallManager server. • Open the Attendant Console application. If the issue still occurs, open the C:\dcdsrvr\DirectoryConfiguration.ini file in the CallManager server. Verify that this file contains the correct information for your LDAP (directory) server for these fields: • ldapURL= • ldapsURL= Note: If you think that you are experiencing name resolution problems, make sure that you use the server IP address instead of its host name. • In your Cisco CallManager server, choose Start > Run > regedit and locate the HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc
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