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How do I resolve the Exception when initializing the connection to MySQL error message that I receive when I launch IME from the browser?

April 26, 2017connection Error exception IME initializing launch message MySQL resolve

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How do I resolve the Exception when initializing the connection to MySQL error message that I receive when I launch IME from the browser?

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A. This issue usually occurs when customer attempt to run IME on unsupported operating systems, such as Windows 7.