How do I resolve Block ID incompatibilities with TradeStation?
If during the signup process, your customer specifies contact information that differs from what TradeStation Technologies already has on file, TradeStation will not find an existing record match that will provide for the assignment of any existing registered block id. Instead, it will assign a new Customer # and/or Block ID # to the customer. To correct this, you can either: • Advise the customer to contact TradeStation Technologies’ Customer Support and request that his customer files be merged. He should also specify the Block ID # that he is currently using to operate your Open Platform product. • Ask the customer to check the Help/About menu within TradeStation and provide you with the Customer ID # that is displayed. Change your source code to reference the Customer ID function, and assign the function to the value that the customer provides. • Request the “Identify Block ID” indicator by posting a message at the TradeStation and EasyLanguage Support Forum. By providing this indi
