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How do I resolve a Serial COM error when attempting to enable PocketKeys®?

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How do I resolve a Serial COM error when attempting to enable PocketKeys®?

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This issue may be caused by one of several problems: • Low/dead batteries in the PocketKeyboard™. • Conflicting hardware (some PDAs offer a secondary port for various items). • Incomplete/bad connection between the PDA and the PocketKeyboard™. • Bad install of PocketKeys® software. To ensure that none of those problems arise for you, follow these steps: • Disconnect and reset the PocketKeyboard™ (see 9d below). • Remove any other serial devices connected to the PDA. • Remove and then reinsert the adapter from the PocketKeyboard™. • Connect the PocketKeyboard™ to the PDA. • Enable PocketKeys®. If these steps do not resolve the issue, the installation of PocketKeys® may have become corrupt, or the batteries may be too low to run the device. Uninstall and reinstall the PocketKeys® software. Replace Batteries in the PocketKeyboard™ and repeat these steps if the error continues. • I have disabled all sounds, but I can’t disable “Enable Keyboard” sound. This is an issue with the original ver

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