How do I resolve a payment dispute with my OpenSRS Reseller?
As a wholesaler, Tucows/OpenSRS has very little to do with Reseller billing issues. However, if you feel that unsavoury business practices are at the root of the dispute and that contacting OpenSRS is your only recourse, please review this question. • Who does a registered name actually belong to, the end user or the OpenSRS Reseller? A domain name is owned by the registrant listed in the WHOIS database. The designated administrative contact generally has full control over the domain as well. • How much control do domain owners have over their domain? Domain owners, in general, have full control over their OpenSRS registered domain names. This means that the domain owner has the power to: a) Change admin/technical and billing contacts for the domain. b) Change ownership of the domain. c) Change the nameservers that are authoritative for the domain. d) Create sub-users and enable them to change some/all of the options in a, b and c above. e) Change the password that enables a, b, c, and
