How do I resolve a payment dispute with a Registration Service Provider?
As a wholesaler, OpenSRS has very little to do with Registration Service Provider billing issues. However, if you feel that unsavoury business practices are at the root of the dispute and that contacting OpenSRS is your only recourse, please review Question 9 of this FAQ. Back to Top • Who does a registered name actually belong to, the end user or the Registration Service Provider? Domain names are not truly owned — they’re leased out on a first-come, first-served basis, and remain with the initial lessee until either a) the lessee does not renew the name, or b) a business with a trademark of the same name demonstrates a greater claim to the name than the lessee can demonstrate. The question is better phrased as ‘who can control the domain name’. With OpenSRS, the answer is the domain’s Administrative Contact. This is usually specified by the registrant during the registration process; however, as each Registration Service Provider may have slightly different policies in this matter,
