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How do I resolve a “Illegal user or role, access denied” message when starting S/CM?

April 26, 2017CM message resolve s

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How do I resolve a “Illegal user or role, access denied” message when starting S/CM?

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This message may also be accompanied by a “Warning: ” is an invalid role.” message. Have your S/CM administrator check whether you are a user in the S/CM database you’re trying to access and that your roles are appropriately set.