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How do I reset my ZipGenius settings to fix ZipGenius problems?

April 26, 2017Fix problems reset settings

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How do I reset my ZipGenius settings to fix ZipGenius problems?

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Close down ZipGenius. If it won’t close due to a problem in the config, use task manager to kill it. Click on the following link and choose “Open” or “Run” to remove the ZipGenius settings from your roaming profile’s registry: http://studenthelp.itee.uq.edu.au/faq/Prep_ZipGenius_Setup.reg If this isn’t an option, save the file on your desktop and double click on it. You will see a message asking you if you want to merge the file into the registry. Click yes. The next time you start ZipGenius it will take you through the setup procedure again. If everyone seems to be having the same problem, email student-helpdesk@itee.uq.edu.au to report which lab(s) the problem is occuring in.