How do I request a walkthrough or other installation assistance after I have purchased an Idera product?
Please contact us at support@idera.com and request a product walkthrough. Please include the product and version you need assistance with. Our Support Engineers will reply with a scheduled time to answer your questions and assist you with installing and configuring an Idera product. • In an effort to make the most of this 30 minute appointment, we ask that you prepare by downloading and extracting the product installation kit and that you review the documentation included in the installation kit. Most of our products include an installation wizard that will walk you through the basic steps needed to complete the install. Please take a few moments to review the installation wizard , note any steps that may be unclear and our Support Engineers can assist you more effectively during your walkthrough appointment.
