How do I request a refund on postage I printed when I do not qualify through Endicia?
The USPS requires that all refund requests for unused postage be processed by Endicia (please refer to the Endicia refund guidelines at http://www.endicia.com/endicia-usa/site/refundpolicy.cfm ). If you are unable to request a refund through Endicia (for example, you fail to request your refund within 60 days of printing non-tracked postage or with-in 10 days for tracked postage) you can appeal for a refund directly to the US Postal Service. Your appeal must be sent to the following address: Postage Technology Management North Bldg 475 L’Enfant Plz SW Rm 4200 Washington, DC 20260-4203 For USPS appeals please mail a typed letter including your Endicia account number and any relevant details about why you do not qualify through Endicia.com and/or what caused the printing problem. Also, provide any evidence that will document your claim, such as any physical evidence of the postage and copies of your log and Endicia account information If you DID submit your refund through Endicia and it
