How do I report complaints regarding social or environmental outcomes of an IFC project?
Most inquiries about IFC’s projects are requests for disclosure of information, to which IFC responds directly. But if you believe that you are negatively affected by an IFC project, you can instead submit your complaint to the Compliance Advisor/Ombudsman, an independent office that reports directly to the President of the World Bank Group regarding IFC and MIGA projects. Such complaints are addressed by the CAO’s office, through a process separate from IFC itself.
Related Questions
- Why does the IFC have a different set of environmental and social Performance Standards from the World Bank, and how do they differ from the World Bank safeguard policies?
- How do I report complaints regarding social or environmental outcomes of an IFC project?
- What IFC environmental & social safeguard policies apply?
