How do I report Barclaycard for poor service?
That sounds familiar… I moved into a flat but I didn’t tell Barclaycard I changed my address so it all kept going back to my mothers home, I moved house again and then Barclaycard started sending my bills and a replacement card to my old flat, I hadn’t even told them to or given them the address! I had no idea about this until a few months had passed, I then had no idea when bills had been sent or what was due so my bills were mounting up (no idea on my details either given as I didn’t have my card – thus the replacement), and whoever was in my old flat now had my replacement card. I called them up asking to change the address – to change the billing address they had to do a security check (strange given they changed it before without even hearing from me), so I agree to the security check – the security check involved asking me questions about my last bills…the bills they were sending to my old address!!! As a result I failed the security checks and so could not change the address or
