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How do I report a problem regarding Embarq, Securus Correctional Billing Services, or Jpay directly to the TDCJ?

April 26, 2017billing Correctional directly problem report securus Services

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How do I report a problem regarding Embarq, Securus Correctional Billing Services, or Jpay directly to the TDCJ?

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Texas Department of Criminal Justice Information Technology Division Offender Telephone System Contract Manager P.O. Box 4016 Huntsville, TX 77342-4016 NOTE: The Texas Department of Criminal Justice can only address complaints regarding offenders in its custody.