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How do I report a network or system related problem?

April 26, 2017Network problem report system

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How do I report a network or system related problem?

1 Answer

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Contact the Customer Care Dealer Hotline and provide the PIN number that is experiencing problems. You will be asked to provide detailed information about the nature of the problem (busy signal, static, cutoff, etc.) destination dialed and approximate time of day the call was placed. Customer Care will troubleshoot and investigate the problem further, if necessary.