How do I replace the cords on my Duette® honeycomb or Brilliance® pleated shade?
We can send a cord repair/replacement kit for standard Duette honeycomb and Brilliance pleated shades free of charge, so you can make repairs to your shade. The kit comes with detailed instructions, and all the parts you would need to make repairs. Visit our Parts Request Form to submit your request to us online. Another option is for you to contact your dealer to have your shade sent to a fabricator for repairs. Shipping, handling and labor are excluded from the warranty and will be charged back to you.
