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How do I remove Win32 Trojan_gen in sytem restore?

April 26, 2017Computers internet remove restore security sytem Win32

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How do I remove Win32 Trojan_gen in sytem restore?

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Turn OFF System Restore, Right click My computer > select Properties > System Restore Tab > Tick Turn Off System restore on all drives. Carry out a Boot Scan – Open Avast and after the splash screen where it carries out its memory test, click the options button on top left and select ‘Schedule Boot-Time Scan’. In the new window select your drive, use the Browse button and tick C:\ then tick ‘Scan Archive files’, tick ‘Advanced Options’ and select from the dropdown menu ‘Delete infected file’, leave the last option as it is ‘Ask for confirmation’ then click Schedule after which you will be prompted to reboot so that Avast can carry out a full and thorough boot-time scan. Once scan is complete and machine is clean remember to turn system restore back ON and create a new restore point. You will not lose any existing pics or documents doing this as they are already on your hard drive. If possible make a backup to CD/DVD or an external device.