How do I remove a virus or spyware in Norton AntiVirus?
If you suspect or know that the computer is infected with a virus, configure Norton AntiVirus to scan all files by performing the following steps: Reboot the system in Safe Mode. Click the yellow, round stethoscope icon or the yellow, round, gridded icon in the system tray to launch Norton AntiVirus or Norton Internet Security, respectively. The respective Norton program window appears. NOTE: If using Norton Internet Security, click Norton AntiVirus in the left menu pane when the Norton Internet Security window appears. In the left pane, click Scan for Viruses, then click Full System Scan in the center pane. This process detects and removes the virus. Once the scan is complete, reboot the system into Normal Mode and repeat steps 2 and 3. If Norton AntiVirus still detects the virus, the virus itself is interfering with the removal process, or the virus is new and the computer does not yet have updated information for removing that particular virus. To attempt to remove the virus, perfor
