How do I remove a saved username and password (cookie) for The Leadership Library® on the Internet from my computer?
Click on the Start icon in the lower left-hand corner of your screen and select the Find option, then select Files or Folders. When the Find dialog box comes up, search for all files or folders in your computer’s main hard drive named “bvdep” by typing “bvdep” in the Name box. This should locate a text file named “…@bvdep.txt” (e.g. jsmith@bvdep.txt or jsmith@bvdep[1].txt). Use the right-click button on your mouse to select this file and delete it, then close and reopen your browser. When you try to log in again, you should then be prompted for a username and password.
