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How do I reinstall or upgrade Total Visual Agent without losing my existing schedule settings?

April 26, 2017agent existing losing reinstall schedule settings total upgrade Visual

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How do I reinstall or upgrade Total Visual Agent without losing my existing schedule settings?

1 Answer

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10 Posted

To reinstall Total Visual Agent or to upgrade to the latest version, follow these steps: • Make a copy of your settings database (TVAGNT12.MDB, TVAGNT11.MDB, etc.). This file is located in your installation directory or in the common files location on your computer. • Uninstall Total Visual Agent, and delete the settings database from your installation directory (be careful NOT to delete the backup copy you just made–you’ll need it!). • Install the new version of Total Visual Agent. • Start the Total Visual Agent Manager, and select Tools, Import Manager Settings from the Total Visual Agent menu.