How do I redeem a gift certificate?Do I have to use the entire amount?My order is more than my gift certificate. What do I do?Can my gift certificate pay for shipping?When does my gift certificate expire?
General Questions Should I place my order online or over the phone? Both are great ways to order! Many of our customers choose to order online because of our secure marketplace, 24 hour availability, extensive product descriptions, quick order confirmation, and online order tracking. Our online marketplace is securely encrypted to ensure the security of your personal information and we never store your credit card information on public servers to eliminate any possibility of loss. Since our marketplace is always open, it allows our customers to purchase groceries, send gifts or learn about our products whenever it is convenient for them. A recent addition to our marketplace gives customers the ability to track current orders, review past orders and ship to multiple addresses. A few of our customers choose to call us directly so they can talk to a member of the DITALIA family and ask questions that we may not have thought of. While we still accept order over the phone, we unfortunately
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