How do I recognize a Lenox.com package? All packages originating from Lenox.
• Lenox logo appears to the right of our return address. • Below that, you will find your own shipping address printed on the label, along with your customer number, order number, and UPC code. If you have any questions regarding a package you have received from – or will return to – Lenox, please email us at Lenox@Lenox.com or call us toll free at 1-800-223-4311, 8:30am – 5pm ET Monday – Saturday. Back to Top How do I unpack a Lenox package? Lenox products are carefully packed to ensure safety during shipping. We recommend you keep the packing materials for transport or storage. If your product arrives packed in Styrofoam, follow these instructions for best results: • Remove the Styrofoam lid from the packing box. • Remove any Styrofoam braces above the item. • Grasp the item firmly, placing your free hand on the Styrofoam to gently hold it in place. • Carefully lift the item from the packing. Place one hand beneath the item after it has cleared the packing.
