How do I receive Vehicle Health Report Urgent Diagnostic messages?
When you set your Vehicle Health Report preferences online, you choose whether or not you want to receive Urgent Diagnostic messages via SMS text message*. Mobile phone text messaging charges may apply. Please consult your mobile phone service plan. *The use of Short Message Service (SMS) or Text Messages will incur standard message charges depending upon your mobile phone plan. By enabling SMS Messages for Vehicle Health Report notifications, you certify that you: A) are the mobile phone account holder or B) have the account holder’s permission to do so. You may opt-out of receiving SYNC text messages at any time by sending STOP to the 4SYNC (47962) short code, or simply replying STOP to any text message from SYNC. If for at any reason you do not understand why SYNC is sending a text message, you may reply with HELP to any text message from SYNC, send HELP to the 4SYNC (47962) short code, or call the Ford Customer Relations Center at 1-800-392-3673.
