How do I reboot (power cycle) my MyTV set-top box?
The preferred method of Power Cycling your set-top box is to unplug your STB from the wall outlet, wait 30 seconds, and plug it back in. This will reboot your STB. Television programming will return to the screen and the correct time will appear on the set-top box once the reboot completes. If these steps do not correct the problem, please Contact Us for customer assistance.