How do I purge/reset the automatic completion cache?
Outlook maintains a nickname list that is used by both the automatic name checking and the automatic completion features. The nickname list is automatically generated while you use Outlook. If the nickname cache is corrupted, Outlook may not be able to identify recipients, may offer incorrect recipients when automatically completing the e-mail address, or may send the message to the wrong person. Follow the steps below to reset the Outlook nickname cache. After you restart Outlook, Outlook generates a new nickname cache. Microsoft Windows XP • Exit Outlook. • Start Microsoft Windows Explorer. • On the Tools menu, click Folder Options, and then click the View tab. • Under Advanced Settings, select the Show hidden files and folders check box. • Click OK. • Click Start, point to Search, and then click All files or folders. • In the Search Companion box, type *.NK2 in the All or part of the file name box. • In the Look in box, select your local hard disk drive. • Click Search. • Right-clic
