How do I purchase STEP Warmfloor?
13. What should I do if my installer is not familiar with STEP Warmfloor? Please ask your installer to give us (or one of our distributors) a call or give us your installer’s name/phone number and we contact him! Toll free phone: 1-877-783-7832 Toll free fax: 1-877-781-1982 Phone: 1-314-781-2121 (from outside US) Fax: 1-314-781-2131 (from outside US) Back to Top 14. Can STEP Warmfloor overheat? Because of its polymer design, STEP Warmfloor cannot overheat. As the material gets warmer, less amount of electricity passes through the plastic and therefore less heat is generated. It is as if you had a sensor over the entire floor. STEP Warmfloor is even approved to be used in hospital beds, as it adapts to the temperature generated by the body heat. Back to Top 15. What does “self-regulating” mean? All materials expand and contract with temperature. We take full advantage of this basic law of physics to create the “self-regulating” nature of the STEP Warmfloor heating element. When the STEP