How do I purchase merchandise at eCosway?
• How do I pay for my purchases? You may pay using your Visa or MasterCard. In countries/republics where there are eCenters, you can make cash payments in local currency equivalent to US dollars. • Who pays for the freight, duty and taxes? You will have to bear the freight, duty and taxes where applicable. • How do I know my order has been accepted? Once the order has been accepted, we will send you an Order Confirmation email with details of your purchase, including an Order Number. You will receive another email when the supplier has shipped your order. • What is the Order Number for? The order number allows you to track the status of your order. You will also need to refer to it to cancel an item or return an item from the order. • How do I track the status of my order? You can check the status of your order by clicking on “My Account”, after logging into your Online Office. To check your supplierselection orders, click on “Order Status” under My Order on the left menu bar. To check
