How do I provide the IBAN and BIC for money transfers in Personal Internet Banking?
When sending a transfer to an EU or EEA country you will not be specifically asked to insert an IBAN. When submitting your payment instructions, it is mandatory that you enter your beneficiary’s IBAN into the “Beneficiary account number” field. If you select a beneficiary bank from the drop down list, your BIC will automatically appear in the “Local bank code” field. If you are submitting payment instructions using the free-format option, it is mandatory that you also enter your beneficiary’s BIC in the “Local bank code” field. Any euro cross border payment instructions submitted without both BIC and IBAN details to countries within the EU and EEA will be rejected or returned.
