How do I precertify for a hospital admission?
You, your representative, your doctor, or your hospital must call the Plan at least two working days before admission. The toll-free number is 1-800-410-7778. Provide the following information: • Enrollee’s name and Plan identification number. • Patient’s name, birth date and phone number. • Reason for proposed hospitalization. • Name and phone number of the doctor who will admit you. • Number of planned days in the hospital. We will then tell the doctor and hospital the number of approved days of confinement for the care of the patient’s condition. Written confirmation of the Plan’s certification decision will be sent to you, your doctor, and the hospital.
