How do I port my prepaid number to a different carriers plan while retaining my balance?
I can’t speak to retaining balance, but you can most likely port out of prepaid and into postpaid. Carriers must allow you to port out whether pre or postpaid, but it’s up to the new carrier to decide if they will port you in. For example Alltel (stupidly) does not port in to their prepaid service.
I am not your cell phone carrier, but I do work for one. This will be entirely dependent upon your carrier. As aerotive mentioned porting is mandated for all wireless numbers regardless of pre versus postpaid. However when the port request comes through your old number will be disconnected. It will depend on the policies of your wireless carrier whether or not you can reactivate with another number AND retain the balance. Your best bet is to go into a company owned store (not an agent) and ask if you port the number out if they can reconnect it with another phone number and maintain the balance. Then, call their customer service number and verify. Alternatively, check Howardforums.com for information on your specific carrier..
