How do I personalise my messages for each recipient?
Under the “SMS” tab, the buttons to the right of the Message field offer opportunity to merge fields from your address book into your messages. For instance using the “Firstname” field will change your message from Dear #FNAME# to Dear Pete, Dear John, etc. by pulling the relevant contact names from your address book. Using the “Custom” merge field for instance you could personalise an account balance for each recipient which you could easily have imported from a spreadsheet on your PC.
