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How do I obtain a Return Merchandise Authorization (RMA)?

April 26, 2017Authorization merchandise obtain Return RMA

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How do I obtain a Return Merchandise Authorization (RMA)?

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In order to obtain a RMA number, you must contact Electronics Gear first to determine your product is defective and under warranty. You can use one of the following methods to contact one of our Customer Support Representatives: Support by email. Or, our on-line support: Or, e-mail us anytime at: customersupport@electronics-gear.net One of our professional technicians will work to resolve your issue and help you to get your StealthSurfer product up and running. If your issue is not resolved, we will determine whether the difficulty you are experiencing is the result of the StealthSurfer product, whether your product contains a defect, and whether your product is under warranty. If we determine your product is defective and under warranty, he or she will instruct you (email) to return your product and assign you a unique Return Merchandise Authorization (RMA) number. This number will enable you to return your merchandise for a working product.